To the best of our knowledge we are the only Japanese Knotweed treatment company/consultancy in the UK to be regulated by the RICS (Royal Institution of Chartered Surveyors). We are extremely proud of this and abide by the strict ethics and professional standards that we and the RICS insist upon.
We are extremely confident that our services offer value for money and are placed at the ‘cost effective’ end of the industry, however should you obtain a formal written lower quotation offering the same service, we will better it by 5%. As simple as that! Contact us today.
Our commitment ensures that we continue to provide a high-quality service, accurately meet Client objectives, whilst maintaining traditional values of honesty, integrity and professionalism. Here at CYB Environmental, we are committed to maintaining and continually improving our quality of service. We drive to enhance customer satisfaction through effective quality management, striving for continual improvement.
Our goal is to build and improve our reputation in a professional, open and innovative way.
We are proud to provide a completely free 5 Year Guarantee as standard as part of any removal contract.This 5 Year Guarantee applies to the site itself, and will remain in place even if you sell the property. CYB Environmental are insured by ‘Guaranteed Protection Insurance Limited’ (GPI). The policy is transferable (at a fee) to future owners should you sell your property/site.
Although discussed under our ‘Mortgage Problems’ page, UK mortgage lenders may require Japanese knotweed treatment to be covered by a 10 Year “Insurance Backed” Guarantee if a property is being purchased or sold, We can provide at an additional cost. This Guarantee will cover your property against the re-growth of Japanese knotweed after eradication in the unlikely scenario of CYB Environment ceasing to trade.
The Property Care Association is the trade association representing specialists who can be trusted to resolve problems affecting buildings and property. We are members of the PCA Invasive Weeds Group ensuring that members listed are experts in the control and management of invasive species, are capable of offering the highest levels of technical knowledge and practical skill.
We are proud to have obtained full ISO 9001 and 14001 accreditations which are globally recognized standards. We wholeheartedly subscribe to the philosophy of continuous improvement underpinned by the ISO 9001 and ISO 14001 registered Environmental and Quality Management Systems
ISO 9001 is the internationally recognized standard for Quality Management Systems (QMS). It is the most widely used QMS standard in the world. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001 helps ensure that customers get consistent, good quality products and services. We hold full accreditation.
ISO 14001 was developed to provide a management system to help organisations reduce their environmental impact. The standard provides the framework for organisations to demonstrate their commitment to the environmental by: reducing harmful effects on the environment and providing evidence of continual improvement of Environmental Management. We hold full accreditation.
Trust Mark is a quality mark which operates a framework under which 30 plus scheme operators work in the RMI (repair, maintenance and improvement) sector, including trade associations, local government trading standards teams, and independent scheme operators. We are full members as part of our PCA membership.
Although we note our competitors are generally members of Safe Contractor, Chas, Exor, Construction Line and the like, these accreditations may be simply obtained by an effortless application and annual membership fee. Being brutally honest we do not see the point and believe that our RICS, PCA, ISO 9001 and ISO 14001 memberships/accreditations supersede all of these accreditations resulting in a more cost effective end product to our clients.
Our clients and staff are at the heart of our business. With key personnel including Chartered Surveyors, Chartered Building Surveyors, RICS Registered Valuation Surveyors, Panel Surveyors, PCA Qualified (CSJK) – Japanese Knotweed Operatives, and PA1/PA6 qualified operatives. Our combined skills provide an unrivalled knowledge of issues and ensure clients’ needs are met without compromise.
